Privacy Policy

This privacy policy defines and informs you of how Manudo uses and protects the information you provide to us, if any, when you use this website accessible from the following URL: https://manudogroup.com/

Please note that this privacy policy may be modified or supplemented at any time by Manudo, particularly to comply with any legislative, regulatory, jurisprudential, or technological developments. In such cases, the date of the update will be clearly indicated at the top of this policy. These modifications are binding on the User as soon as they are published online. Therefore, the User should regularly consult this privacy and cookie policy to be aware of any changes.

 

I. PERSONAL DATA

Generally, you can visit the Manudo website without providing any personal information. In any case, you are under no obligation to provide this information to Manudo.

However, if you refuse, you may not be able to access certain information or services you have requested. Therefore, Manudo may, in some cases, ask you to provide your surname, first name, email address, telephone number, company, and job title (hereinafter your “Personal Information”). By providing this information, you expressly consent to its processing by Manudo for the purposes indicated in point 2 below, as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978, as amended, Manudo informs you of the following points:

 

1. Identity of the data controller

The data controller is Manudo, whose registered office is at 20 Rue du Pré Flocard, 38390 Montalieu-Vercieu.
Tél. : 04 74 88 54 45

 

2. Purposes of the processing

Manudo may process your Personal Information:

  1. for the purpose of providing you with the information or services you have requested (including: sending the Newsletter, commercial offers, etc.); and/or
  2. for the purpose of collecting information that allows us to improve our Site, products and services (including through the use of cookies); and/or
  3. in order to be able to contact you about various events related to Manudo, including product updates and customer support.

 

3. Recipients

Only Manudo receives your Personal Information. This information, whether in individual or aggregated form, is never shared with any third party, except for the subcontractors Manudo uses (you will find more information about them in section 7 below). Neither Manudo nor any of its subcontractors sell the personal data of visitors and users of its website.

 

4. Shelf life

Your Personal Information is kept by Manudo only for the time corresponding to the purpose of the collection as indicated in 2 above which shall in any event not exceed 24 months.

 

5. Data Protection and Privacy Rights

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by filling in the form opposite.

  • Right of access and communication of data
    You have the right to access your Personal Information. However, due to Manudo’s obligation to ensure the security and confidentiality of personal data processing, please be advised that your request will be processed only upon proof of your identity. This proof must be provided by submitting a scan of your valid identity document (if you submit your request via our dedicated online form) or a signed photocopy of your valid identity document (if you submit your request in writing). Manudo reserves the right to refuse requests that are clearly excessive (due to their number, repetitive nature, or systematic character). To assist you with your request, particularly if you wish to exercise your right of access by sending a written request to the postal address mentioned in section 1, you will find a sample letter prepared by the French Data Protection Authority (the “CNIL”) by clicking on the following link.CNIL letter template
  • Right to rectification of data
    Under this right, the law entitles you to request the rectification, updating, blocking, or erasure of your personal data that may be inaccurate, erroneous, incomplete, or outdated. You can also define general and specific instructions regarding the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made. To assist you in this process, particularly if you wish to exercise your right to rectification, either on your own behalf or on behalf of a deceased relative, by sending a written request to the postal address mentioned in point 1, you will find a sample letter prepared by the CNIL (French Data Protection Authority) by clicking on the following link. CNIL letter template
  • Right to object
    This right can only be exercised in one of the following two situations:
    When exercising this right is based on legitimate grounds, or
    When exercising this right aims to prevent the collected data from being used for marketing purposes.

 

To help you with your process, especially if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find by clicking on the following link a sample letter prepared by the CNIL.

CNIL letter template

 

6. Response times

Manudo undertakes to respond to your request for access, rectification or objection or any other request for additional information within a reasonable time which shall not exceed 1 month from the receipt of your request.

 

7. Authorised service providers and transfer to a third country outside the European Union

Manudo informs you that it uses authorized service providers to facilitate the collection and processing of the data you have provided. These service providers may be located outside the European Union and have access to the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your data protection rights, which is provided and operated by Manudo).

Manudo has ensured beforehand that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use, and data protection. Particular attention has been paid to the existence of a legal basis for any transfer of data to a third country. In this regard, one of our service providers is subject to Binding Corporate Rules (BCRs) approved by the CNIL (French Data Protection Authority) in 2016, while the others comply not only with Standard Contractual Clauses but also with the Privacy Shield framework.

 

8. Complaint to the competent authority

If you believe that Manudo is not fulfilling its obligations regarding your Personal Information, you can file a complaint or request with the relevant authority. In France, the relevant authority is the CNIL, which you can contact electronically by clicking on the following link: CNIL Complaints.

 

II. COOKIE POLICY

When you first visit the Manudo website, a banner at the bottom of your screen informs you that information about your browsing activity may be stored in files called “cookies.” Our cookie policy helps you better understand the measures we implement regarding browsing on our website. It informs you about all the cookies present on our website, their purpose (Part I), and provides instructions on how to configure them (Part II).

 

1. General information about cookies present on the Manudo website

Manudo, as the publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile etc.) to ensure smooth and optimal navigation on our website.

“Cookies” (or connection tokens) are small text files of limited size that allow us to recognize your computer, tablet or mobile device in order to personalize the services we offer you.

The information collected through cookies does not allow us to identify you personally in any way. It is used exclusively for our own purposes to improve the interactivity and performance of our website and to provide you with content tailored to your interests. None of this information is shared with third parties except when Manudo has obtained your prior consent or when disclosure is required by law, by court order, or by any administrative or judicial authority empowered to request it.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Manudo website, their name, their purpose and their retention period.

 

2. Configuring your cookie preferences

You can accept or refuse the use of cookies at any time.

When you first visit the Manudo website, a banner briefly displaying information about cookies and similar technologies appears at the bottom of your screen. This banner informs you that by continuing to browse the Manudo website (for example, by loading a new page or clicking on various elements of the site), you consent to the placement of cookies on your device. You are also deemed to have given your consent to the placement of cookies by clicking the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie involved, obtaining your consent to the placement and reading of cookies on your device may be mandatory.

 

  • Cookies exempt from consent

    In accordance with the recommendations of the French Data Protection Authority (CNIL), certain cookies are exempt from the requirement to obtain your prior consent because they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating electronic communication. These include session ID cookies, authentication cookies, load balancing session cookies, and cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Manudo.

 

  • Cookies requiring your prior consent

    This requirement concerns cookies issued by third parties and which are described as “persistent” insofar as they remain on your device until they are deleted or their expiry date.

    Since these cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you can find linked below. This category of cookies includes audience measurement cookies (notably PIWIK), advertising cookies (which Manudo does not use), and social media sharing cookies (notably from Facebook, YouTube, Twitter, and LinkedIn).

    Audience measurement cookies generate statistics about website traffic and usage of various elements of the website (such as the content/pages you have visited). This data helps improve the user experience of the Manudo website. An audience measurement tool is used on this website:

    Social media sharing cookies are issued and managed by the publisher of the social network in question. Subject to your consent, these cookies allow you to easily share some of the content published on the Manudo website, particularly via a sharing button specific to each social network. Four types of social media sharing cookies are present on the Manudo website:

    • Facebook, whose cookie policy you can consult by clicking on the following link: Facebook Cookies
    • LinkedIn, whose cookie policy you can find by clicking on the following link: LinkedIn Cookies
    • Twitter, where you can find options for controlling or restricting the use of cookies, as well as its cookie policy: Twitter Cookies
    • YouTube provides the necessary help to delete cookies from the Google Chrome browser by clicking on the following link: YouTube Cookies. You can also find the complete YouTube cookie policy at the following link: YouTube Cookie Policy

 

  • You have various tools available to configure cookies.

    Most internet browsers are configured by default to allow cookies. Your browser offers you the option to modify these default settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected depending on their source.

    IMPORTANT: Please note that refusing to allow cookies to be stored on your device may affect your user experience and your access to certain services or features of this website. In such cases, Manudo accepts no liability for any consequences related to the degradation of your browsing experience resulting from your choice to refuse, delete, or block cookies necessary for the website’s operation. These consequences shall not constitute damages, and you will not be entitled to any compensation as a result.

    Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing experience, but you will lose all the benefits provided by the cookie.

    Please see below for the various tools available to you to configure the cookies placed on your device.

 

For more information about cookie management tools, you can consult the CNI website : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

For any questions or requests for further information regarding this cookie policy, please contact us via our contact form.